Allegheny General Hospital

I called for information and my questions were promptly and professional ly answered i have no complaints about Pittsburgh general Hostpital

My mother had a colon resection surgery that was done laproscopic and it should not have been because she developed the most common side effect a bowel obstruction. They discharged her after 3 days.

She is 82 years old. She went back the next day when the obstruction started. They discharged her too soon again the obstruction was not cleared and it perforated. She was taken by ambulance to the hospital and they made her wait 2 hours insevere pain.

Necrosis sets in in 30 minutes. My mother died.

Do not trust Dr. Mccormick.

Going on 4 hours in the ER waiting room. PATHETIC.

And when they can me back to call someone, they call the names so quietly you can barely hear them, and they dont even check the bathrooms.

So if you are in the bathroom because youve been waiting 4 hours to be called and cant hear when you are called, you are screwed. They just assume you left.

If I die of a blood clot, make sure my family sues.

With no injury, I found myself unable to stand on or bend my knee. My husband noticed bruising behind the knee - possible blot clot.

Swelling - couldnt straighten my leg and so much pain. The drs message said go to ER.

I was alone due to COVID restrictions.

After 6 hours and three tedious wheelchair attempts to AGH ER triage to see when I would be seen, I was told I wasnt a priority.

Do not go to this hospital or ER. They do not care.

I was checking my mother into the emergency room department and I wanted to sit with her in there and they said no so I sat in the hallway and now she moved me to my car and told me to stay in my car because of the covid-19 and you have to be 6 ft away from another person well my mother's sitting in the emergency room department it's been sitting there for 2 hours already they said in the next 4 hours so be seen and now they showed me out to my car actually they told me to go home but I'm not going home and I can't sit with her in the emergency room protocols. They say we're on lockdown again I don't

MY HUSBAND BEEN DOWN THERE SINCE JULY6.

HE WAS SUPPOSE TO GO TO A REHAB YESTERDAY

MY BROTHER IN LAW FOUND HE WAS TO LEAVE AT

2:00 PM FINE GREAT

AT 3:00 HIS CASEMANAGER CALLED AND SAID HE

BE LEAVING AT 4:00 PM OK THINGS HAPPEN..

AT 6:00 PM MY HUSBAND CALLED AND SAID HE WAS

STILL THERE... THE STORY THEY GAVE HIM IS THAT

THE AMBULANCE BROKE DOWN... YEAH SURE..

I THINK THEY A BUNCH OF PEOPLE WHO CAN NOT

TELL THE TRUTH IF THEIR LIFE DEPENDED ON IT.

LOUSY CARE , DISRESPECT FOR FAMILY AND PATIENT

Valet parking closes at 5. If you're one of the unlucky people that don't get discharged before valet parking closes you're in for a treat!

No one gives a rat *** about you once you leave the surgery center!

You are on your own to figure out what valet parking did with your vehicle! Heaven help you if you didn't bring someone that can run all over the campus while someone can stay with the patient!

Totally irresponsible situation.

Dec 20, 2018 recovery room no more than giant dark, dirty storage room with 20+beds. No privacy men& women, visitors walking through.

No pain medication while patients wait for their rooms! off. Nurse in recovery refused to wipe my husbands dry white mouth, he kept trying to lick his lips while he moaned about how much pain he was in. Six hours later in his room I finally got a wet wash cloth for his mouth, he whispered thank you& finally got his pain med.

Room was filthy. Food on ceiling, walls&floor the whole 4 days my husband was there. Something black on his bed rail. I got wipes cleaned that.

His food table had dirty bed pad&used blanket on it. I took care of that&wiped that along with chair&night stand.

Two days ago i had to have my daughter brought into the ER for a seizure she had. (She has a history of seizures and her new neurologist is through AGH).

The nurse that did her assessment never gave her the call bell. I found it wrapped around a piece of equipment on the back wall, no where near being within reach of her.

She was nauseated and never given zofran nor was she given an emisis bag. I had to search the room to find one for her.

Once her headache started (a 15 on a scale of 1-10) and we told the doctor, it took over an hour for her to be give simple motrin. Would you want to wait that long when it feels like a jack hammer going off in your brain!? The ER wasn't even that busy. There were 2-3 nurses sitting at the station at any given time.

When she was discharged they did not go over her discharge papers.

And lastly, my daughter's room was directly across from the nurse's station. My daughter and i had to listen to two nurses talking badly about the hospital I work at. VERY disrespectful and unprofessional. Once i made them aware that i worked there, they were more quiet.

I would have thought this hospital would have been much better than this.

During the past 2 days, i have also tried contacting several people to file a complaint, and everyone i actually speak with just passes the buck. I get told i need to talk to someone else and get sent to voice mail. I have left several messages and no one has returned my calls.

Emergency back surgery 6/24/2018.

Please confirm post op appt for tomorrow 8/14/2018, 3pm. Be there by 2:45pm.

I plan to definitely be there.

I am confused by text message sent to me. Thankyou Susan E. Rapp

If you ever need to take a relative or yourself here, please read. I have a video enclosed of those that actually know what is going on and communicating.

The doctors do not talk to the nurses and the testing department lacks any kind of scheduling practice. A test wanted on a Sunday was finally completed on a Thursday. They blamed the holiday weekend. What really happened is there was not a second person to accompany the first person to testing.

Then, the test required a contrast...by the time the test came around the contrast fluid needed repeated. I think I'd rather die than be in this hospital.

I can only hope my relative gets a new job where they offer UPMC. By the way, there is no video, since there was no one that had any idea what was going on.

I have been a patient for years, but what happened yesterday is inexcusable.

A dear friend's brother-in-law arrived in his wife's car for an cancer chemotherapy appointment. He is horribly weak, and when the car stopped, he ended up wedged between the front seat and dashboard.

In desperation, his wife virtually begged passersby's to help--to no avail.

After an hour and a half, a few security personnel, first told her they don't, 'go into the garage (!), but finally relented and lent a hand. Her husband was finally admitted, but the amount of time they had to wait for help is inexcusable! Also, being told that security don't 'go into the garage is lunacy. I don't care if the security team is contracted, it better be made clear that security does, indeed, patrol the garage areas. Plus, having a emergency phone available should be mandatory.

I was amazed to say the least.

Sincerely,

Robert S. Fenhagen